Payment Policy: Payment can be made by e-transfer, or Visa/MasterCard on/before each session. From time to time, I increase my fees to stay in line with professional association guidelines, ongoing education/training and years of experience. If it has been less than 1 year since our last session, the rate you were paying will not change. If it has been longer than 1 year since we last met, the new fee structure will apply.
Missed Appointment / Cancellation Policy: You must give at least 24 hours notice to cancel an appointment. If you cancel an appointment with less than 24 hours notice, I will need to charge you for the time. Missed appointments will be billed at the standard hourly rate. All of these charges apply regardless of the reasons for the missed, cancelled or late appointment. Late cancellation or missed appointment payments are due when cancelled or upon notification of the missed appointment.
Insurance Coverage: Marriage and Family Therapists and Registered Clinical Counselors are often covered under insurance, and some extended benefit plans do offer all or partial reimbursement. You are encouraged to contact your extended health benefits provider to determine what your coverage is for counselling services. Clients are billed directly for services and I will provide you with a detailed receipt to submit to your extended health benefits plan. Direct billing is not available.